Repeated requests for activation when ioff-line

johnfalc posted this 14 July 2017

I purchased the software, loaded it, and activated it with no difficulty.

I then proceeded to my lakeside cottage where there's no Internet connectivity. When I started the application again I was asked for my Activation Key - of course with no Internet connection I was stuck.

Subsequently I reconnected to the Internet and re-entered the Activation key (I only have the one key, never used the free trial or personal edition).

Now the request for activation has occurred again, when I'm off-line.

Is this normal behavior and, if so, why? BTW - enjoying the SW very much, otherwise.

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3 Comments
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Time-Lapse Tool posted this 14 January 2021

The issue was fixed in recent release of software.

264 Posts
johnfalc posted this 17 July 2017

Please do fix this as it makes the tool useless if the Internet is not connected.

2 Posts
Time-Lapse Tool posted this 15 July 2017

We are know about the issue with repeating activations. This interaction should be significantly improved in a next update.

264 Posts