Problems with activation

ras262 posted this 16 May 2015

Forgive me as this may have been covered already. I purchased 2 copies of the $39.00 version of Time lapse tool.. The problem is that when I go to activate it for the first time, it works great. When I shut down and use it at some future time ( when I am not logged in) it requires the laptop to be online so that I can activate the software. I love the program and find it very useful. The obvious problem is the activation problems that I mentioned above. I just uninstalled it and dloaded the latest off of the manufacturers website but still have the same problem. It continually states that must be online to activate the program even though I have already done so. Please help with any assistance possible. It is quite a hindrance. I can be reached at ras2762@gmail.com Thank you

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TimeLapseTool posted this 16 May 2015

You probably uses activation keys for free version of program. Please contact us using http://timelapsetool.com/Contact. For communication please provide email you used to make purchases to get the answers.

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