hanging on startup

chronosys posted this 3 weeks ago

I can use the program once, but on subsequent uses the program does not start. Just a spinning wheel and then nothing. This happens if i enter my activation code, or not.

I have to uninstall and start fresh to use the program each time

windows 10 and all up to date

5 Posts
7 Comments
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Time-Lapse Tool posted this 3 weeks ago

Hello,

Do you see a mouse cursor as speeding weel? Or do you see it in the program window? Could you clarify the details, please?

213 Posts
chronosys posted this 3 weeks ago

Heya,

thanks for response

It's the mouse cursor just spinning round. Then it disappears and nothing happens. No program window appears.

5 Posts
Time-Lapse Tool posted this 3 weeks ago

Hm, I'm confused. How did you enter activation code if the program window does not appear?

213 Posts
chronosys posted this 3 weeks ago

heya,

here's a link to what is happening on my PC https://photos.app.goo.gl/HZgSS4x6T2MfHkWi8

It's just not loading program? I've uninstalled and reinstalled program several times? It works the first time, then the second time i use the program I just get this hang on loading?

It was working fine a few days ago?

hope it helps

5 Posts
Time-Lapse Tool posted this 3 weeks ago

Could you execute the command below, please? Jut press Win+R, copy-paste the command then press Enter. It should collect and upload information about your system and software failures to our server.

"%LOCALAPPDATA%\Programs\AVWare\Time-Lapse Tool\Reporter.exe" -u

213 Posts
chronosys posted this 3 weeks ago

OK, that's done. Let me know if you did not receive anything

5 Posts
chronosys posted this 2 weeks ago

Heya,

It's working OK now, so I assume you fixed whatever it was?

thank you if so

5 Posts